During Your Initial Appointment

1. Discussion of your problem

2. Assessment: assess what is potentially the cause of your problem to find the root cause, not just the symptoms

   2.1. Functional movement assessment

   2.2. Muscle strength, nerve health assessment

   2.3. Orthopaedic testing

3. Accurate Diagnosis, Clear Explanation: We explain your diagnosis in simple terms.

4. Immediate Pain Relief: Gentle techniques will alleviate discomfort.

5. Personalised Advice and Information: Tailored tips for your injury.

6. Comprehensive Recovery/Rehabilitation Plan: Detailed plan utilising PhysiApp so you can undertake your rehabilitation at home, the local gym or the park.
   

Your initial consultation typically lasts 30-40 minutes.

You're in control of your treatment. Inform us of any discomfort or preferences. For instance, if you fear needles, we'll avoid dry needling. If you are hypersensitive to touch or pressure, please let us know so we can adjust our approach accordingly.

​Wear loose, comfortable clothing that allows easy movement and access to the area being assessed. For example, shorts and a t-shirt are ideal for lower body assessments, while a tank top may be preferable for upper body evaluations. Avoid tight or restrictive clothing to ensure accurate examination and treatment.

Flinn is an APA‑titled Sport & Exercise Physiotherapist, which is a physiotherapist who has completed additional advanced training and assessment through the Australian Physiotherapy Association (APA) to demonstrate higher-level expertise in sport and exercise physiotherapy. Key differences between an APA‑titled Sport & Exercise Physiotherapist and a general physiotherapist:

·       Qualification and credential

o   APA‑titled: Holds the APA title “Sport & Exercise Physiotherapist” after meeting the APA’s advanced practice requirements, which include postgraduate education, supervised clinical experience, case submissions and/or assessments. This is a formal credential signifying advanced competence in the specialty.

o   General physiotherapist: Has an entry‑level physiotherapy qualification (bachelor’s or master’s) and is registered to practise, but does not hold the APA specialty title.

·       Clinical expertise and scope

o   APA‑titled: Specialises in management of sports injuries, exercise prescription for performance and rehabilitation, return‑to‑sport decision making, load management, injury prevention strategies and athlete health in community, elite and high‑performance settings. Demonstrates advanced assessment, manual therapy, exercise prescription and evidence‑based interventions specific to athletic populations.

o   General physiotherapist: Provides assessment and treatment for a broad range of musculoskeletal, neurological and cardiorespiratory conditions across all ages. May treat sports injuries but typically at a generalist level unless they’ve gained equivalent experience or education.

·       Experience and training

o   APA‑titled: Usually has significant clinical experience in sport and exercise settings, postgraduate study or continuing professional development focused on sports physiotherapy, mentoring and documented case experience required for the title.

o   General physiotherapist: May have varying levels of experience with sport; ongoing professional development is common but not specifically credentialed by the APA.

·       Professional recognition and trust

o   APA‑titled: The title is a recognised endorsement by the APA that the practitioner meets a defined standard of advanced practice in sport & exercise physiotherapy. Often sought by sporting clubs, high‑performance programs and athletes seeking specialist care.

o   General physiotherapist: Recognised as a competent health professional by the registration board but without the APA speciality endorsement.

·       Patient pathways and roles

o   APA‑titled: More likely to work in elite sport, multidisciplinary sports medicine teams, high‑performance centres, or offer specialised clinics for athletes. Often involved in return‑to‑play decisions, load monitoring and performance optimisation.

o   General physiotherapist: Works in private clinics, hospitals, community health, rehabilitation settings and may refer complex sports cases to specialist colleagues.

Yes, we take Medicare GP approved Enhanced Primary Care (EPC) Plans. These are completed by your GP and you can access up to five consultations. Please ensure you bring the relevant paperwork prepared by your GP.

There will be no out of pocket expenses under Medicare EPC Plans.

Yes, if you bring your private health insurance card to the clinic we are able to claim for you on the spot using HICAPs. If you forget to bring it to the consult, we will give you an invoice that allows you to claim yourself.

Yes, we take TAC and Workcover claims that have been formally approved with an active claim number. Please bring the relevant paperwork from the insurance entity.